FAQ's

Welcome to our FAQ! If you can't find the answer you're looking for, please contact hello@alldaysaunaco.com

Shipping Policy

At All Day Sauna Co., we strive to process and ship all orders within 3-5 business days of purchase. Once your order has shipped, delivery times will vary based on your location.

Shipping Rates & Free Shipping
  • Orders over $150 qualify for free standard shipping within the continental U.S.
  • For orders under $150, shipping rates will be calculated at checkout based on your location and selected shipping method.
  • Expedited shipping options may be available at an additional cost.
Delivery Times
  • Shipping times depend on your location and the carrier's estimated delivery schedule. Most domestic orders arrive within 5-10 business days after fulfillment.
  • Once your order has shipped, you will receive a tracking number to monitor your delivery status.
International Shipping

Book a call and we can give you a custom quote for your area. 

If you have any questions or need assistance with your order, please contact us at hello@alldaysaunaco.com.

Warranty

All Day Sauna Co. extends a limited one-year warranty on our products, covering defects in materials and workmanship.

If a product or component is found to be defective, we will repair or replace it at our discretion. This warranty does not cover damage caused by improper use, accidents, unauthorized repairs or modifications, or normal wear and tear over time.

How to Request a Return or Warranty Service

Please email us at hello@alldaysaunaco.com with your order details and a description of the issue.

A defect in materials and workmanship is defined as a manufacturing flaw that prevents the product from functioning as intended. Minor cosmetic imperfections may not qualify.

Orders

How many boxes will I receive when I place an order?

The number of boxes you receive depends on the items in your order. Here’s what to expect:

  • Sauna Tent, Stove, and Rocks – These will arrive in three separate boxes since they are packaged individually for safe transport.
  • Accessories & Add-ons – Any additional items, such as sauna hats, thermometers, or other gear, may ship separately depending on their size and availability.
Why do some items ship separately?

To ensure your order arrives in the best condition and as quickly as possible, we ship certain items separately. This is based on factors like packaging size, weight, and warehouse availability.

Will I receive everything at the same time?

Not necessarily. Because some items ship separately, they may arrive on different days. You will receive tracking information for each shipment so you can monitor delivery updates.

What should I do if I only receive part of my order?

If your order arrives in multiple shipments, you can track each package with the provided tracking numbers. If anything seems delayed or missing, feel free to reach out to us at hello@alldaysaunaco.com, and we’ll be happy to assist you.

Products

Below are some common questions about our products

What type of heat source does the Outdoor Sauna use?

Our Outdoor Saunas are wood-burning, providing an authentic and powerful sauna experience. The included stove efficiently heats the sauna to optimal temperatures, delivering deep, soothing heat.

How many people can comfortably fit in the Outdoor Sauna?

The sauna comfortably seats up to six people for a social sauna session. If you prefer to lie down and stretch out, it’s also perfect for two people to relax without feeling too big or oversized.

Can I set up the Outdoor Sauna by myself?

Yes! Our Outdoor Sauna is designed for easy setup and can be assembled by one person in just a few minutes. No special tools are required, and clear instructions are included.

Is the Outdoor Sauna safety certified?

Absolutely. Our saunas and stoves are safety certified and rigorously tested to ensure they meet high-quality and safety standards. Proper ventilation and heat-resistant materials provide a safe and reliable sauna experience.

Can I use the Outdoor Sauna in any weather?

Yes! The tent is made from durable, weather-resistant materials, making it suitable for use in various climates, including winter conditions. The wood-burning stove ensures consistent warmth, even in extreme cold.

How hot does the Outdoor Sauna get?

With the wood-burning stove, the sauna can reach high temperatures quickly, typically between 140-200°F (60-93°C), depending on how you manage the fire and airflow.

How do I maintain my Outdoor Sauna?

To keep your sauna in great condition:

  • Allow it to dry fully after use to prevent moisture buildup.
  • Store it in a dry place when not in use.
  • Clean the stove and remove ashes regularly.
  • Follow safety guidelines for firewood and ventilation.
Can I travel with my Outdoor Sauna?

Yes! The sauna is portable and designed to be packed up and transported easily. Whether you're heading to the mountains, the beach, or your backyard, you can bring your sauna experience anywhere.

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